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FAQ

I've compiled a list of answers to the most frequently asked questions I receive from clients. If you can't find your Q&A below then simply get in touch with me.

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HOW DO WE BOOK YOU?

So booking is really straight forward. I simply request a £300 booking fee and a signed contract to secure your date. We can have a chat over Zoom before you make a final decision where you'll have the opportunity to ask me any questions. It's then entirely up to you if you wish to proceed with booking (no pressure).

HOW FAR WILL YOU TRAVEL?

I'm available to travel anywhere within the UK or abroad. My package is all-inclusive for weddings located within East Anglia. Additional fees for travel and accommodation will apply beyond this region so please get in touch for a custom quote and to discuss in more detail.

WHEN WILL YOU REQUIRE FULL PAYEMENT?

The final payment for your booking will be due 'one calendar month' before your wedding date.

ARE YOU INSURED?

Yes, I am fully covered by public liability insurance in the unlikely event of accident occurring.

DO YOU FILM WITH SOMEONE ELSE?

This will depend on availability but on most occasions another videographer accompanies me. However, this will be confirmed in advance when we have our final pre-wedding meeting a few weeks before the day.

WHAT HAPPENS IF YOU ARE ILL?

If in the unlikely event that I am unable to film your wedding due illness, I will do my utmost to secure a suitable replacement. If I am unable to find a suitable replacement then a full refund will be issued including your booking fee.

WHEN DO WE RECIEVE OUR FILM?

This can be anytime up to 6 months particularly if your date falls during the tail end of the wedding season. In most cases it won't be as long as 6 months and it will be something to look forward to during the post-wedding period. 

DO YOU CHOOSE THE MUSIC FOR OUR FILM?

Due to copyright restrictions I am unable to use mainstream music in your film. However, I do have access to a wide range of pre-paid licensed music and I will only use songs that I feel best reflects you on your wedding day. Also, if you hear a song you like from my film collection on here or from my social media pages then make a note and let know. Please note; payment for liciensed music is included within the package.

HOW DO WE RECIEVE OUR FILM?

All your films will be accessible to share, stream and download through your own password protected video gallery.

CAN'T FIND YOUR QUESTION?

HEY I'M JAMES

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